Politics
Company and Quality Policies
At Bitek, company policy
includes quality and occupational safety policies as well as personnel poli-cies.
Our company policy forms the basis for all our actions within the company, with
our customers and in our relations to our suppliers as well as to all other
interested parties.
All entrepreneurial actions at
BITEK Bergungsdienst GmbH
are governed by the following basic principle:
Our customers and compliance with all statutory, occupational safety and
technical requirements are at the centre of all our efforts
The guidelines for the
quality and occupational safety policies at BITEK Bergungsdienst GmbH are as
follows:
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The climate at our company is characterised by fairness to and mutual
respect of our custom-ers, our partners and our competitors. |
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We always work with state of the art technology when planning and
performing services. |
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Our company objective of quality performance has the same priority as
our objectives of main-taining and further developing the company. |
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We believe that in principle all work accidents and occupational
diseases are preventable. Motivated employees and managers to support us
on the way to zero accidents. The protection of our employees and
contractors have equal priority. In the design of workplaces and work
processes, we take into account the latest findings. The ergonomic
design of workplaces, we attach great importance to. |
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Quality work in time and performance is equally ranked next to the
business objective to maintain and develop the company. |
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An evaluation of our management system is conducted at least once a year,
possibly more of-ten. We use it to check our work against achievement of
our objectives. |
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When products and services deviate from standards, we chart the
deviations, evaluate them and systematically look for and address the
causes. |
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The company workflows are regulated and described in our quality
management system so that they are transparent to everybody. |
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Qualification and its continual further development is a prerequisite
for current and future level of our products and services. |
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Regular information and training sessions, we promote the skills and
awareness of our employees and business partners for safe work and
environmental protection in all areas of the company. |
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Protecting and improving the health of our employees and managers as
well as keeping our technical equipment in proper shape through ongoing
maintenance and upkeep are declared major activities of our daily work. |
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We voluntarily undergo ongoing internal controls by deploying safety
coordinators at the clear-ance and diving locations. |
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Evaluating hazards and how to avoid them is an ongoing task at all
projects and in the com-pany’s own places of work. |
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Wir schützen unsere Mitarbeiter vor gesundheitlichen Beeinträchtigungen
und unsere Umwelt vor Schäden durch umfangreiche, vorbeugende Maßnahmen.
An allen Arbeitsorten stellen wir eine umfassende und effektive
Notfallversorgung unserer Mitarbeiter und Besucher bei Verletzungen
sicher. |
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All employees are regularly informed through the company’s internal
INTRANET of its instruc-tions and regulations. |
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We increasingly focus on prevention in occupational health and safety
and on guaranteeing technical safety. |
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We have our integrated management system appraised by external
authorities on a regular basis and publish these results in the Internet
and our INTRANET. |
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Our quality management representatives coordinate our activities and
services in our quality management system (see our organigram). |

The customer sets the standard for our quality and at the center of our
efforts. The aim is to close, cooperative relationship, because only if we know
what the customer wants, we can develop the best possible solution for him. The
decision of the customers of our services is crucial. There will always aim to
achieve the optimum condition in order:

Quality and Company Objectives
Our company’s quality and company objectives are tailored to the requirements of
our customers, our internal workflows and rules, the requirements imposed by
governmental authorities and the requirements of our partners.
These quality and safety
objectives translate the higher sizes, leitbildorientierte quality and safety
policy into measurable indicators and.
Our most important objective
is that our customers be completely satisfied. Unreserved customer satisfaction
is fundamental for the success of our company. It ensures economic growth,
profitability, good jobs and a permanent presence in the market. To achieve this
objective, we continually work on and develop our quality management system.
In addition, our customers are not only satisfied, but be thrilled. In order to
exceed customer requirements and improve our services and our work constantly,
we maintain our quality and safety management system and continually develop it
further. The goals that we pursue our business in accordance with guidelines,
are:
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DIN EN ISO 9001:2008 (Quality management)

Member of the GSH explosive ordnance disposal Germany e.V.

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